To date, Parkers Cleaners Aurora is one of only 150 companies throughout North America that has been accredited with the Award of Excellence and one of only five dry cleaners in Ontario to do so.

To receive the Award of Excellence a dry cleaner must complete a stringent application process that includes a rigorous set of cleaning evaluations.

These requirements include:

• Meeting or exceeding a specific initial level of education
• Acceptance and good standing in a national dry cleaning trade association
• Annually passing a Cleaning Quality Performance Test
• Annually passing the Stain Removal Test
• Displaying and upholding a set of customer service principles

Those customer service principals are as follows:

• Prompt attention to your inquiries or concerns.
• Technical competence and professional quality.
• Return of your garments when promised.
• Adherence to non-gender-based pricing.
• A commitment to environmental responsibility.
• Free cleaning of the Canadian flag.
• A money-back service guarantee.

Parkers Cleaners Aurora strives to offer the best dry cleaning services and the best customer service everyday.